Job Description
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Title IT Systems Administrator
Job Reference 21-0296
Post Date 11/4/2021
Close Date 11/18/2021
City/Location Anchorage
State AK
Point of Hire Anchorage, AK
Company DL - Doyon Limited
Reports To IT Infrastructure Manager
Type of Position Regular Full-Time
FLSA Status Non-Exempt
Schedule Monday - Friday
Description JOB SUMMARY: Under the supervision of the IT Infrastructure Manager, responsible for the daily operation of computer servers and systems within the company networks. Responsible for maintaining, managing, and repairing a system’s servers and helps in the design and analysis of cloud-based models and new systems. Assists the infrastructure team with making decisions regarding hardware or software purchases. Keeps systems operating efficiently by performing any necessary upgrades, patches and repairs. Provides recommendations towards server and system technology.

• Work closely with the IT Infrastructure Manager to plan and implement IT projects
consistent with organizational objectives
• Design, implement, configure, monitor and maintain systems infrastructure
• Provide systems support with a variety of operating systems
• Install and configure server equipment
• Maintain user accounts, performs password and identity management
• Monitor and troubleshoot system performance, including capacity, storage planning, and
database performance
• Perform system updates (including software updates and patches)
• Create and implement a backup and recovery policy, perform regular backup operations
and define processes for data protection, disaster recovery, and failover procedures
• Create and maintain all server and system documentation
• Respond after hours for troubleshooting server issues
• Ensure that the server environment, to include but not limited to, all servers, VMWare,
and cloud environment are functioning properly with minimal downtime to end users
• Develop and monitor policies for the use of system resources
• Monitor and administer cloud-based and on-premises systems infrastructure to ensure
optimal performance
• Test release of products to minimize user impact and ensure compatibility
• Develop specifications, procedures and documentation for systems infrastructure
• Research and recommend systems and hardware in accordance with organizational
• Coordinate with vendors for the installation and support of systems
• Provide systems support for all software and hardware problems reported by users
• Troubleshoot issues at multiple levels ranging from high-level server administration to
desktop support
• Create technical support documentation and systems diagrams
• Assist with the corporation’s annual meeting IT needs
• This position will service all departments and subsidiaries
• On-call availability
• Other duties as assigned
• High school diploma or equivalent
• Two-year college degree in the field of computer and/or five years equivalent work
experience .
• Minimum three years’ experience with servers, systems, and cloud solutions
• Expert knowledge of VMWare
• Proven Microsoft Office365 administration skills including Exchange, SharePoint and
• Hands-on technical troubleshooting capabilities
• Ability to work independently with minimal supervision
• Knowledge of computing infrastructures
• Exceptional critical thinking and problem-solving ability
• Mandatory COVID-19 vaccination – effective September 1, 2021, all new employees hired to work at Doyon, Limited are required to be fully vaccinated against the COVID-19 virus on the day they begin work. "Fully Vaccinated" is defined as: more than two (2) weeks following receipt of the second dose of a two-dose vaccine, or more than two (2) weeks following receipt of one (1) dose of a single-dose vaccine, including any booster shoots authorized by federal or state health authorities.

• Four-year degree in Computer Science or a related field
• Related degree and/or industry certifications (MCSA, MCSE)
• Two years experience in a IT Cloud Administrator or IT Systems Administrator role
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