Job Details

Requisition Number 19-0213
Post Date 6/11/2019
Title Loss Prevention Specialist
Part Time No
City Abilene
State TX
Location Bank Shared Services
Description MINIMUM QUALIFICATIONS: This position requires a minimum of six (6) months banking experience in a customer service area or one (1) year stable work history in a customer service environment. Also required are exceptional verbal and written communication skills along with mathematical and basic PC knowledge normally acquired by a high school graduate. Must be a self-starter who can work in a demanding, fast-paced, multi-tasked environment with limited supervision. Must be able to handle stress, establish priorities, and meet deadlines. Must be able to maintain working knowledge of bank regulations and policies. Reliable attendance is essential for this position. Incumbent must able to lift and carry up to 50 lbs or assist with.

ESSENTIAL FUNCTIONS: Primary responsibilities are to monitor various applications that monitor ATM/Debit Card activity, to contact bank customers to verify suspicious activity via phone and/or written communication, and to assist bank employees with questions related to ATM/Debit Cards. Additionally, incumbent will fulfill debit card supply orders and adjust card stock vault inventories as needed. Incumbent may also be trained in Yellow Hammer Fraud Detective, reconciliation of the bank’s official check accounts, processing of ATM/Debit Card disputes, miscellaneous report monitoring, processing ATM/Debit Card dispute batches, or other various duties as to assist Loss Prevention team members. Actively participates in the service culture, supports the values of the organization, and follows established bank policies and procedures.

“Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.”

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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